Return and Refund Policy

Introduction

At Stylio Nest Ltd, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a clear and fair return and refund policy to ensure your shopping experience is hassle-free.

1. Returns

We accept returns under the following conditions:

• Eligibility: You can return items within 14 days of receiving your order.

• Condition: Items must be unused, unworn, and in their original condition with all tags, packaging, and labels still intact.

• Exclusions: For hygiene reasons, we cannot accept returns on certain items such as underwear, socks, or swimwear (unless faulty).

2. How to Return an Item

To initiate a return, please follow these steps:

1. Contact Us: Email us at sales@stylionest.shop with your order number and the reason for the return.

2. Return Authorization: We will provide you with instructions and a return address for the item.

3. Ship Back the Item: Ensure the item is securely packed to avoid damage during return shipping. You are responsible for the cost of return shipping unless the item is faulty or incorrect.

3. Refunds

Once we receive your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase. Please note:

• Shipping Costs: The cost of shipping is non-refundable. If you received free shipping on your order, the shipping cost will be deducted from your refund amount.

• Damaged or Faulty Items: If the item is damaged, defective, or incorrect, please contact us immediately for a full refund, including return shipping costs.

4. Exchanges

We do not currently offer direct exchanges. If you would like a different size or color, please return the item for a refund and place a new order.

5. Sale Items

Items purchased on sale or with a discount code may be eligible for return, but they must meet the same conditions as regular items. Please check the product details for any specific exclusions related to sale items.

6. Non-Returnable Items

Some items are not eligible for returns or refunds, including:

• Gift cards

• Personal care products (e.g., hats, hair accessories, etc.) for hygiene reasons

• Any items that are marked as final sale

7. How to Contact Us

If you have any questions regarding returns or refunds, or if you need assistance with your return, please contact us:

Stylio Nest Ltd
Email: sales@stylionest.shop
Phone: +44 730807835
Address: 362a Blackmoorfoot Road, Huddersfield, England, HD4 5NH, United

8. Changes to the Policy

We may update this Return and Refund Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be noted at the top of the page. Please review this policy periodically to stay informed about our return and refund practices.

This template is designed to be straightforward but fair to both your customers and your business. Do you want to make any adjustments or add specific details based on your store’s needs?